NHTSA Complaint #11558538 — 2017 RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11558538
Vehicle 2017 RAM 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 140,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact owns a 2017 Ram 2500. The contact stated while driving 70 MPH with the Adaptive Cruise Control engaged, the contact depressed the accelerator pedal to overtake another vehicle; however, after overtaking the other vehicle, the vehicle continued to accelerate independently. The contact depressed the brake pedal; however, the vehicle decelerated temporarily and continued to accelerate independently. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure reoccurred while driving. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was previously performed on the vehicle. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was approximately 140,000.

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