NHTSA Complaint #11558490 — 2017 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11558490
Vehicle	2017 CHEVROLET SILVERADO 1500
Component	ENGINE
Date of Incident	December 4, 2023
Date Filed	December 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

There is a specific serpentine belt that controls the AC and the water pump on this vehicle. That particular belt is 100% obsolete. The manufacturer has discontinued that part and since it is a stretch belt, it cannot be replicated by Gates or Continental until they get their hands on an unused and uninstalled belt. This has caused us to no longer be able to operate the vehicle and now we are upside down thousands of dollars because the vehicle is now a total loss and insurance wont cover it.

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