NHTSA Complaint #11558150 — 2023 CHEVROLET BOLT EV AIR BAGS

Complaint Details

ODI Number	11558150
Vehicle	2023 CHEVROLET BOLT EV
Component	AIR BAGS
Date of Incident	November 17, 2023
Date Filed	December 3, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

On 11-17-23 someone rear ended me making me lose control of the vehicle and getting off the road into the woods and eventually hitting a tree, the airbags did not deploy, the car is equipped with OnStar system from Chevrolet as a safety feature in which as soon as there is a collision I supposed to get a call from an advisor so they could call an ambulance and a towing service, it's included in my monthly payment, but that did not happen, no one called me to check on me also the braking system should have prevented me from hitting a tree, the safety system failed

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