2023 CHEVROLET BOLT EV — Problems, Recalls & Safety Data
5/5
Safety Rating
67
Owner Complaints
3
Recalls
20
Service Bulletins
0
Investigations
Overview of the 2023 CHEVROLET BOLT EV
The 2023 CHEVROLET BOLT EV has received a total of 67 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:PRETENSIONER, STRUCTURE:BODY:ROOF AND PILLARS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 20 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Steering (9 complaints), and Exterior Lighting (6 complaints).
Recalls for the 2023 CHEVROLET BOLT EV
NHTSA has recorded 6 recalls for the 2023 CHEVROLET BOLT EV, potentially affecting up to 236,660 vehicles.
Recall 23V845000 — SEAT BELTS:PRETENSIONER
| 6,771 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters...
View full details →Recall 23V845000 — STRUCTURE:BODY:ROOF AND PILLARS
| 6,771 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A fire increases the risk of injury.
Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters...
View full details →Recall 23V567000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 317 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.
View full details →Recall 23V567000 — AIR BAGS:FRONTAL
| 317 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Consequence: An air bag that does not deploy properly in a crash increases the risk of injury.
Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.
View full details →Recall 22V930000 — SEAT BELTS:PRETENSIONER
| 111,242 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer...
View full details →Recall 22V930000 — STRUCTURE:BODY:ROOF AND PILLARS
| 111,242 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer...
View full details →Owner Complaints for the 2023 CHEVROLET BOLT EV
67 complaints have been filed with NHTSA for the 2023 CHEVROLET BOLT EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 11 | 2 | 1 | 1 | 0 |
| Steering | 9 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 6 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 6 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 1 | 0 | 0 |
| Air Bags | 5 | 3 | 0 | 2 | 0 |
| Service Brakes | 5 | 3 | 0 | 4 | 0 |
| Engine | 3 | 1 | 0 | 0 | 0 |
| Electrical Systempropulsion Systemchargingcablecordaccessory | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 1 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 1 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Steering is failing at only 43,800 miles like many others. It is failing to return to center which makes it dangerous to drive, it doesn't come out of a turn. It is clicking and fails to return to center.
Clicking/Clunking under driver's feet
Headlights were brushed clear of snow prior to driving. While driving in snow conditions, the headlights became covered in snow and would not provide illumination to the road ahead. This put me at safety risk making road visibility extremely poor at night. While driving I couldn’t understand why the road was so difficult to see. Upon arriving home, I inspected the headlights to see the snow had completely covered the headlights.
THIS VEHICLE JUST STOPPED IN THE MIDDLE OF TRAFFIC, NOT GIVING ME TIME TO PULL OVER. THE SCREEN JUST SAID, "SERVICE MODE", AND WOULD NOT GO INTO NEUTRAL TO ENABLE THE CAR TO BE PUSHED TO A SAFE SPOT. HIGHWAY PETROL HAD TO STOP TRAFFIC AND HAVE IT TOWED OFF. THIS WAS ENDANGERING EVERYONE INVOLVED. IF THIS IS A COMMON PROBLEM WITH OTHER CHEVY BOLTS, IT DEFINITELY NEEDS ADDRESSING.
Safety Rating for the 2023 CHEVROLET BOLT EV
The 2023 CHEVROLET BOLT EV received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 CHEVROLET BOLT EV
General Motors, LLC has issued 20 technical service bulletins (TSBs) for the 2023 CHEVROLET BOLT EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N252530430 — UNKNOWN OR OTHER
Certain vehicles listed above may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.
PIE0753G — FUEL/PROPULSION SYSTEM
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
N242443490 — UNKNOWN OR OTHER
Service update - certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.
24-NA-015 — FUEL/PROPULSION SYSTEM
This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
21-NA-148 — EQUIPMENT
This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance to correct a customer concern of a Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.
21-NA-148 — POWER TRAIN
This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance to correct a customer concern of Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.
PIC6513 — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary information communicates: GM is working on a software fix to correct a false setting alert 332 message from appearing in the driver information center when a teen driver assigned key is used to start the vehicle.
N232404820 — ELECTRICAL SYSTEM
Service Update. Certain vehicles may have been serviced in which the high voltage battery used had a different chemistry from the OEM high voltage battery. Dealers are to update the vehicle calibration to a high voltage battery pack with N2.2 chemistry.
N232404820 — POWER TRAIN
Service Update. Certain vehicles may have been serviced in which the high voltage battery used had a different chemistry from the OEM high voltage battery. Dealers are to update the vehicle calibration to a high voltage battery pack with N2.2 chemistry.
N232404821 — ELECTRICAL SYSTEM
Service Update. Certain vehicles may have a condition in which the high voltage battery was shipped with incorrect labels. Dealers are to use a black paint pen to obscure the N2.2 chemistry note on the Battery data label.
Showing 10 of 20 technical service bulletins.
NHTSA Investigations for the 2023 CHEVROLET BOLT EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET BOLT EV
- 2018 CHEVROLET BOLT EV — 111 complaints
- 2019 CHEVROLET BOLT EV — 228 complaints
- 2020 CHEVROLET BOLT EV — 229 complaints
- 2021 CHEVROLET BOLT EV — 93 complaints
- 2022 CHEVROLET BOLT EV — 90 complaints
- 2023 CHEVROLET BOLT EV (current)
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