NHTSA Complaint #11558010 — 2022 HYUNDAI PALISADE

The steering wheel on the vehicle would immediately rotate about 10 degrees to the right after starting the vehicle. The steering wheel would then remain in this cocked right position. When driving, the car would pull very hard to the right when letting go of the steering wheel, even following an alignment. This also resulted in the steering wheel being very difficult to turn to the left vs the right. Additionally, this would cause the vehicle to track dangerously close to the right lane lines on the highway when using the lane keep assist feature and forced the driver to consistently pull the steering wheel to the left to track the vehicle straight. I took it to an independent service center for alignment which didn’t correct the issue. I then took it to my local Hyundai dealership for rectification. They recalibrated the steering angle sensor and torque sensor. This corrected the cocked right position of the steering wheel. It improved but did not fully get rid of the right pull and difficulty in turning the steering wheel to the left. I was forced to pay $195 for the steering calibration on a certified pre owned vehicle with just over 10,000 miles on it.