NHTSA Complaint #11558008 — 2017 CHEVROLET VOLT
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11558008 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The check engine light came on in my car with the message "service charging system." I took the car to the deal and they determined it was the battery control module that was failing. They told me the car would eventually stop turning on and I could either take it and drive it until it wouldn't turn on or I could leave it with them until they got a replacement part that is currently on backorder with no estimated time they can get it. I asked if the car was safe to drive and if it would stop working while I was driving, they assured me it would not stop while I was driving. I opted to take the car home and on my home, while driving, the car died on me. Luckily I was already in a turn lane and was able to get off in a neighborhood. The car gave me a message "propulsion system unavailable" while I was driving and would not power the car forward or backwards. This happened about six weeks ago and I am still waiting for the replacement part.
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