NHTSA Complaint #11557810 — 2018 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11557810
Vehicle	2018 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	November 17, 2023
Date Filed	December 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Torque converter issues as outlined here: [XXX] Almost was in accident due to loss of power and slow take off from issue with transmission torque converter. Engine shaking bad when in drive or reverse while stopped. Caused two motor mounts to be damaged. One split open and leaked fluid. Those have already been replaced. Less than 60k miles this should not be an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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