NHTSA Complaint #11557808 — 2020 FORD ESCAPE HYBRID

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11557808
Vehicle	2020 FORD ESCAPE HYBRID
Component	STRUCTURE:BODY
Date of Incident	October 1, 2023
Date Filed	December 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

My driver side door's arm weld has broken causing my window to no longer function, the driver side door does not unlock electronically, my heads up display no longer works, and the door no longer has any resistance when opening. I understand there is a current investigation going on for these arm welds breaking and am reporting another instance of that. With my vehicle being at 70k miles the door is no longer covered under warranty.

Related Complaints for the 2020 FORD ESCAPE HYBRID

Other STRUCTURE:BODY Complaints

#11616410 — September 25, 2024 — The lift gate fills with water when it rains and I worry that it can interfere with the backup camera.

#11608637 — August 15, 2024 — The spot weld in the driver’s side door arm has failed. The door is not closing properly and makes a loud clunk when ...

#11597576 — June 28, 2024 — For a little over 24 hours the front driver side door began making a strange crunching like noise. The next day upon ...

#11596112 — June 24, 2024 — The door hinge's weld came off. All of the sudden the door was making noises when opening and closing. When finally, ...

#11589862 — May 21, 2024 — Hear a popping sound when opening the driver side door on my 2020 Escape Titanium Hybrid. Tack welds all broke free o...

Recent Complaints for the 2020 FORD ESCAPE HYBRID

#11682471 — ENGINE — August 22, 2025 — Sluggish acceleration, car would not go faster than 37 MPH at full throttle, appeared to be running on hybrid motor o...

#11649296 — ENGINE AND ENGINE COOLING — March 19, 2025 — The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant con...

#11648987 — UNKNOWN OR OTHER — March 18, 2025 — I recently found out through a Ford dealer that there was a recall on the door on my Ford escape. I never received an...

#11645477 — STRUCTURE — February 28, 2025 — The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnorma...

#11644872 — ELECTRICAL SYSTEM — February 25, 2025 — The vehicle is just under 37K miles. I was operating the vehicle normally, and the wrench icon came on, indicating a ...