NHTSA Complaint #11557525 — 2015 CHRYSLER 200

The contact owns a 2015 Chrysler 200. The contact stated while attempting to drive from a complete stop, the vehicle was shifted into drive(D); however, the gear shifter independently shifted back to neutral(N) and remained stuck. Additionally, the electronic parking brake engaged independently. The parking brake, the brakes, and the traction control warning lights were illuminated. The vehicle was taken to several mechanics, who were unable to determine the cause of the failure. The vehicle was towed to the dealer, where the cross-alignment was performed, and an unknown software was reset. The vehicle then operated as needed; however, the failure recurred two years later. The contact related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.