NHTSA Complaint #11557411 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.