NHTSA Complaint #11557384 — 2016 KIA SORENTO

Last year before my 100,000 mile warranty was up, my vehicles engine light and oil light came on. This was following an oil change which was approximately 3000 in. I checked the oil to find out there was no oil. After adding oil, I took it to the Kia dealership and was told the place who changed the oil didn’t tighten my oil filter which was not true because there was no oil on the garage floor where it was parked. They then proceeded to tell me this engine uses a quart of oil every 1000 miles. Fast forward, to last week, I was driving on the highway when my car all the sudden had high RPM but wouldn’t accelerate. The vehicle started stalling and died. I pulled over and again tried to start the car which it died again. The oil level was fine. I took it to a mechanic to find out the engine had 3 cylinders misfiring due to not getting the compression needed resulting in the engine failing. The oil consumption resulted in needing a new engine and now outside of warranty.