NHTSA Complaint #11557364 — 2013 INFINITI JX35

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11557364
Vehicle	2013 INFINITI JX35
Component	AIR BAGS
Date of Incident	September 1, 2023
Date Filed	November 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor-Side Airbag center. Airbag diagnosis sensor to start, this is the first step, will have to test further if not corrected after replacement". The service dealer said that it's the first step to figure out what's wrong, the quote was $2,120.96, he said it might fix it and can be a money pit. My concern is that my car might have been missed in the airbag recall.

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