NHTSA Complaint #11557353 — 2021 CHEVROLET SILVERADO 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11557353
Vehicle	2021 CHEVROLET SILVERADO 1500
Component	SUSPENSION
Date of Incident	November 28, 2023
Date Filed	November 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I went to dealer for an oil change last week. They told me the left front shock had a minor leak and they would be ordering me a new one. After arriving home I noticed that the passenger side shock was also leaking. On 11/28/23 the truck went to the dealer to get both front shocks replaced. Upon arriving home after the new ones were installed I looked at the shocks and noticed the passenger side was leaking fluid to the point it was puddling in my driveway. The fluid was pissing out from inside the shock. I began taking photos and videos of such. My wife is 22 weeks pregnant and this was in needed stress for her. Not only did the brand new shock fail but put her and my future baby at risk.

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