NHTSA Complaint #11557267 — 2024 BMW X5

UNKNOWN OR OTHER issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11557267
Vehicle	2024 BMW X5
Component	UNKNOWN OR OTHER
Date of Incident	October 19, 2023
Date Filed	November 28, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

My 2024 BMW caught on fire while I was driving it. A couple weeks prior my dashboard went out but resolved on its own in 24 hours. Before the fire I had no other issues with my vehicle. My insurance company was notified the night of the incident. However they didn’t start the investigation for 2 weeks until after I called to get an update. I then contacted BMW who has now started an investigation alongside my insurance company.

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