NHTSA Complaint #11557240 — 2016 FORD FUSION

In July took vehicle to Ford service center for car throwing “engine coolant about temperature” warning. They told me there was a crack in engine caused by RECALL 23E03. They gave me invoice stating so but it’s a LIE because that recall has nothing to do with the engine. I have paperwork to prove they stated so and they were asking for +$10k for repair and labor. I declined the work. They also confirmed coolant intrusion. They told me I had to tow my car out of there as it was not operational but when I arrived I was able to drive it off. In august vehicle began to throw warning for “engine coolant above temperature” again.” When this would happen temp gauge would go to MAX, but as soon as warning went away, temp immediately dropped to medium temp.I took it to another mechanic. Warning light turned onwhen going on on-ramp and then car went into “reduce power to engine”. Took to mechanic and replaced thermostat, spark plugs, and coolant. $1,240.78 in repairs and labor. Engine coolant tempt and power reduce happened again in October. They mentioned all my coolant was almost gone and and oil was not registering on dip stick. They replaced all ignition coils, fluids, oil filter. $1175.98 repair and labor. November 9th both warnings come on and off intermittently. Took to mechanic but warning not present. Serpentine belt replaced + fuel throttle service. $683.79 in repairs and labor. On 11/27/23 took car to mechanic and they confirmed transmission needs to be rebuilt or replaced. This has put my and my families saftey at risk as vehicle stops in the middle of the road whether service street or freeway and has impeded my day to day lifestyle. Ford motors lied to me about the issues and had caused more problems and out of pockets costs. This issues has been reported with other people as well.