NHTSA Complaint #11557052 — 2020 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11557052 |
| Vehicle | 2020 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 14,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light flashed on the instrument panel, prompting her to pull into a parking area and contact Roadside Assistance. The vehicle was towed to the dealer, who diagnosed a failure with the knock sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was again towed to the dealer, who diagnosed a general failure with the engine, requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,500.
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