NHTSA Complaint #11557001 — 2017 ACURA MDX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11557001 |
| Vehicle | 2017 ACURA MDX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
All lights lit up on dashboard with no previous sounds, knocking, or issues. Upon getting the vehicle towed, the dealership said that the CAM Shaft and sensor needs to be replaced. Which is approximately a 4K dollar repair. Upon further inspection. The dealership showed me a copy of a 2018 notice where this was a known issue with a specific code of C0369 where it states that there should be no repairs but only replacment of the complete unit and that the machining of this part is know to have substandard machining spec issues which will cause the shaft to erode. This vehicle only has 67,589 miles on it. (which is out of warranty by 6800 miles.) All of the information that I have investigated states that the only way a CAM shaft goes bad is insufficient lubrication, improper break-in, reusing old/worn components, mechanical interferences, and inferior hardware/hardware not torqued to spec. I beleive this issue needs to be further investigated especially since there is also the new recall which states the crank shaft rod bearing was also failing due to the original machining was out of spec. In addidtion, if this was a known issue withthe CAM Shaft since 2018, why was I not notified and why is this not a recall? The dealership currently has 3 other cars in its service area with the same known issue. Of note, this vehicle was running fine when it was parked and upon starting the car and going approximately 5 mile per hour, all warning lights lit up and said to place the car in park. No other prior warnings or issues to speak of other than stalling when stopped at a red light.
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