NHTSA Complaint #11556989 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11556989
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	July 17, 2022
Date Filed	November 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE STEERING COLUMN MAKES A LOUD CLUNKING NOISE WHEN OPERATING THE VEHICLE. EVEN IN PARK WHEN YOU TURN THE WHEEL YOU HERE THE NOISE. WHEN DRIVING THERE IS A DEFINITE SHAKING NOISE ANDTHE WHEEL FEELS VERY LOOSE WHICH MAKES STEERING HARD TO CONTROL. I HAVE MADE AN APPOINTMENT AT THE DEALERSHIP TO BE INSPECTED AND ESTIMATE OF REPAIR. THE CAR HAS 43.798 ORIGINAL MILES. IT IS NOW ONLY DRIVEN TO KEEP THE BATTERY CHARGED. WE ARE EXPECTING A FULL EXPLANATION OF FROM KIA.

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