NHTSA Complaint #11556973 — 2013 BUICK ENCLAVE

This vehicle should have a recall on the transmission upon review the recall numbers NHTSA Recall ID: 14V092000 and NHTSA Recall ID: 09V073000 are not showing up in the system as recalls on the 2013 model. I purchased this vehicle used from a private owner. In April of 2023 the transmission went out without any warning a major expense not to mention the trauma from being stranded on the highway. The repair at that time was not under a recall even though several other Buick Enclaves failed at the same time. Present November 2023 upon returning home from a road trip the vehicle showed the inability to shirt failed to shift into the proper gear NHTSA Recall ID: 14V092000 . Vehicle was towed to a local shop for diagnosis this is very irritating and upon calling was told that recall did not apply to my vehicle. PLEASE EXPLAIN WHY NOT !