NHTSA Complaint #11556936 — 2019 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11556936
Vehicle	2019 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	April 15, 2022
Date Filed	November 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.

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