NHTSA Complaint #11556781 — 2016 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11556781
Vehicle	2016 FORD FOCUS
Component	ENGINE
Date of Incident	November 25, 2023
Date Filed	November 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars

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