NHTSA Complaint #11556766 — 2021 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11556766
Vehicle 2021 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My check engine light has come on four (4) seperate times, after being serviced three (3) times. All of which have been by a ford certified dealership. My rear brakes were making noise the week the new car was purchased. I notified to associate who sold me the car from a ford certified dealer and he made up an invalid excuse. I’ve had my car serviced 3 times for the service alert and within 2 weeks of it being serviced and the issues being fixed, it starts again resulting in my service light coming on. I’ve notified ford via mail and email and haven’t heard back. The issue is showing as a power train issue and says “AWD Fault”

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