NHTSA Complaint #11556679 — 2017 ACURA MDX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11556679
Vehicle	2017 ACURA MDX
Component	POWER TRAIN
Date of Incident	October 7, 2023
Date Filed	November 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

In October the car had 46,000 miles and suddenly the car stopped because there was a transmission problem and we went to the dealer, they said it was an update the software problem, this is considered is not safe for me and my family because the car suddenly stopped in the middle of the road. What if I was going 60 mph on the highway and they car suddenly stopped and caused an accident, and someone was hurt. I don't think it is an update problem. This morning I went to the dealer to talk about it, and they refused to do anything, and we are just reporting and if in the future it happens again then what are we supposed to do if we're on the middle of the highway.

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