NHTSA Complaint #11556670 — 2017 FORD FUSION WHEELS:LUGS/NUTS/BOLTS/STUDS

Complaint Details

ODI Number	11556670
Vehicle	2017 FORD FUSION
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	October 20, 2023
Date Filed	November 24, 2023
Mileage	54,042 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2017 Ford Fusion. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact was informed by the mechanic that the lug nuts were defective. The lug nuts were replaced. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 54,042.

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