NHTSA Complaint #11556649 — 2016 ACURA TLX

The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.