NHTSA Complaint #11556648 — 2018 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11556648
Vehicle 2018 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I own a 2018 Jeep JL Rubicon Wrangler. My complaint is the steering issue that NHTSA already is aware of and has a TSB issued on this particular malfunction. After spending a substantial amount of money for such vehicle, and there being a major issue with the aluminum steering box, I feel this should be an actual recall Jeep should make right for all of their loyal customers. Every forum I read about this steering issue, it is the same complaints, that Jeep should be responsible for replacing the Aluminum box with the steel steering box they have already upgraded to after 2020, because they knew it was an issue. My steering is very sloppy, I have already had a mechanic try to tighten the steering box and said it cannot be tightened again, and next time it needs to be replaced. I should not have to spend almost $1200 for an issue that is not my fault nor is it normal wear and tear. I feel unsafe in my vehicle no matter what speed I am going. It is all over the road and I am surprised a police officer has not pulled me over thinking I am driving drunk because the steering makes the vehicle sway from one side of the lane to the other and has to be corrected all the time. My fear is, one day I will not be able to control the steering because something will let loose and cause me to vere off the road and hit an obstruction, or worse, hit somebody else. This is not covered under warranty once the vehicle hits a certain number of miles, which I am over and many other people are too. Please take this matter serious and look further into it to see how bad this issue really is. It is not safe for all these Jeep Wranglers to be on the road with faulty steering boxes, which is a major part of the drive system in a vehicle. I don't have any children, but I can imagine the many of people who do drive these vehicles and has children in the cars with them on a daily basis, and has no clue there is a major issue going on with their steering. Thank you

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