NHTSA Complaint #11556550 — 2017 CHRYSLER PACIFICA

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,