NHTSA Complaint #11556539 — 2021 HONDA PILOT
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11556539 |
| Vehicle | 2021 HONDA PILOT |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.
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