NHTSA Complaint #11556532 — 2011 CADILLAC CTS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11556532
Vehicle	2011 CADILLAC CTS
Component	AIR BAGS
Date of Incident	November 6, 2023
Date Filed	November 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured". I now have a car that is fully functional aside from this issue and it's unsafe to drive. The dealer also refused to buy the car back from me for fair market value.

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