NHTSA Complaint #11556522 — 2023 CHEVROLET TRAVERSE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11556522 |
| Vehicle | 2023 CHEVROLET TRAVERSE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive.
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