NHTSA Complaint #11556349 — 2016 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11556349 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.
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