NHTSA Complaint #11556336 — 2018 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11556336
Vehicle 2018 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Intermittently over the past two months, the vehicle has been showing error code RCM_a056 with the accompanying message: Front passenger safety restraint system fault Service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the Airbag "to maintain compatibility with Front Passenger Seat" for $942 and $414 to replace the Occupant Classification System (OCS) of Front Passenger Seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.

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