NHTSA Complaint #11556226 — 2015 FORD F-150

The contact owns a 2015 Ford F-150. The contact stated that another vehicle had backed into the contact's vehicle which cracked the lens cover on the rear cross traffic system. Once the lens cover cracked, moisture began to enter the lens cover which caused both the window defroster and the power windows locks to not operate as needed. The contact stated that several warning messages including the "Cross Traffic Collision", and "Tail Collision" had appeared on the instrument panel. The contact called several dealers in his area and was informed that the part to repair the vehicle was on back order. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.