NHTSA Complaint #11556140 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The overheating warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with general engine failure. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) for which the VIN was included; however, the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.