NHTSA Complaint #11556127 — 2020 BMW X5

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11556127
Vehicle	2020 BMW X5
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 18, 2023
Date Filed	November 20, 2023
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

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