NHTSA Complaint #11556010 — 2019 FORD ECOSPORT

The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving 45-50 MPH, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed and determined that the oil pump had failed. The vehicle was not repaired. The dealer was not notified of the failure. The contact stated that the engine and the oil pump were previously replaced by the previous owner of the vehicle. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised the contact to replace the engine. Additionally, the manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 180,000.