NHTSA Complaint #11555314 — 2021 FORD EXPLORER

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11555314
Vehicle 2021 FORD EXPLORER
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V735000 (Back Over Prevention), 22V255000 (Power Train), and 23V675000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

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