NHTSA Complaint #11555282 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Fire

Complaint Details

ODI Number 11555282
Vehicle 2015 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving on the freeway, I thought I heard a rattling from the sunroof, and so I cracked the sunroof to 12% open, and then closed it again. The moment the sunroof closed, smoke with an electrical burn smell began billowing in through the air vents in the front of the car. We immediately opened the car windows to allow fresh air and exited the highway. Smoke continued to pour into the cabin while I pulled the car to the side of the road in a residential neighborhood. The car was parked within ~2 minutes of the smoke initiating. During this time, there were no warnings or hazards that I noticed on the dashboard. My family grabbed their immediate belongings and got out of the car, while I turned on the hazard lights, and also then exited the vehicle, popping the trunk of the car and the frunk to allow smoke to dissipate. The smoke didn’t seem to decrease after pulling to the side, nor opening and venting the car. After being at the side of the road for probably 1-2 minutes, a visible fire sprung up at the intersection of the hood/front windshield at which point I called 911. The fire quickly spread to consume the hood and cabin of the vehicle. Multiple explosions from the vehicle were seen and heard, sounding like gunshots at times, drawing many concerned neighbors from their homes. By the time the first responders arrived, the front of the car and cabin were largely consumed down to the metal framework, and the trunk had fallen shut and was also on-fire.

Related Complaints for the 2015 TESLA MODEL S

Other ELECTRICAL SYSTEM Complaints

#11704233 My 2015 Tesla Model S has a serious safety issue where the vehicle suddenly reverts to Park while driving and will no...
#11694721 I had been driving in the rain and the battery got wet. This was found to be due to corroded umbrella valves which a...
#11683749 An investigation has been conducted into a persistent and widespread defect affecting the 2015 Tesla Model S and othe...
#11680801 What happened? While driving my 2015 Tesla Model S, the main touchscreen (MCU) began intermittently going black, disa...
#11677992 Many air bubbles are appearing towards the bottom of the instrument panel on our 2015 Tesla Model S. This started a ...

Recent Complaints for the 2015 TESLA MODEL S

#11717897 SERVICE BRAKES Parking brake has locked on and cannot be released
#11714890 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 LANE DEPARTURE: ASSIST Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11714890 UNKNOWN OR OTHER Tesla Model S has a notorious back hatch latching failure. It’s a flawed design that every replacement is a “when” an...
#11710658 EXTERIOR LIGHTING:HEADLIGHTS The contact owns a 2015 Tesla Model S. The contact stated while driving 40 MPH at night, one of the headlights became...
Check any vehicle history by VIN - Free vehicle history report