NHTSA Complaint #11555076 — 2015 FORD TRANSIT

The contact owns a 2015 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train). Additionally, the contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while the driver was driving at an undisclosed speed, he heard a loud stomping sound, and it seemed that a part had detached underneath the vehicle and was banging against the subframe. The driver depressed the brake pedal, but the vehicle failed to respond. The driver was able to pull to the median and engaged the electric parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft had detached, twisted, and damaged the brake lines. The mechanic replaced the brake lines, the driveshaft, the shaft seal, and couplings, and two fuel tubes. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 157,500.