NHTSA Complaint #11677871 — 2015 FORD TRANSIT

The contact owns a 2015 Ford Transit. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting from 1st gear to 2nd gear. There was no warning light illuminated. The contact stated that while slowing down the transmission downshifted smoothly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact used a hand scanner but was unable to retrieve a fault code. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.