NHTSA Complaint #11554969 — 2016 HONDA HR-V POWER TRAIN

Complaint Details

ODI Number	11554969
Vehicle	2016 HONDA HR-V
Component	POWER TRAIN
Date of Incident	November 10, 2023
Date Filed	November 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The CVT transmission was replaced under a recall at 114k miles. The replacement transmission failed at 150,180 miles, which is 180 miles outside of the extended warranty. Honda declined to repair/replace the transmission a second time. I took it in because the dashboard lights were flashing. The dealer replaced the valve body at my cost and the lights came back on just 29 miles into driving it. When stopped at a red light, the car gets stuck in neutral. A new transmission is now needed per the dealer’s diagnosis. The car is unsafe to drive and the replacement transmission was obviously not a reliable upgrade from the recalled transmission.

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