NHTSA Complaint #11554854 — 2021 FORD F-350

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11554854
Vehicle 2021 FORD F-350
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 47,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2021 Ford F-350. The contact stated that the vehicle failed to shut off upon depression of the START/STOP button after several attempts. While driving to the dealer, several warning lights appeared on the instrument panel. The dealer performed a diagnostic test and discovered that the battery junction box was defective due to moisture intrusion. The manufacturer was notified of the failure and informed the contact that there was no recall on the vehicle. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 47,000.

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