NHTSA Complaint #11554749 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11554749
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Was serviced by Hyundai in March 2023 to for oil sensor light but was really the oil was being burnt inside the engine Hyundai ran 2 oil consumption test in May 2023 and June 2023 which the car failed both. Service manger sent paperwork to Hyundai letting them know that engine was faulty because paperwork was summited with the wrong mileage the replacement of the engine has not happen. So Service manger has asked me to continue driving 1k miles and checking if engine is still burning oil which it still is I continue to write the service manger and sending pictures I can not drop my car off because we only have one car and they rarely have loaners and we are in bankruptcy so renting a car with a debt card is expensive trying to let people aware that this is a problem that Hyundai knows they have on these Sonata since 2015

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