NHTSA Complaint #11554596 — 2020 FORD ESCAPE HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11554596
Vehicle	2020 FORD ESCAPE HYBRID
Component	STRUCTURE:BODY
Date of Incident	November 1, 2023
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2020 Ford escape with 37k miles The drivers door started making horrible noises. And became difficult to close properly. All of the spot welds that hold the limiting arm bracket in place have broken and now the arm hangs loose. Window will only roll down part way. This all started 4 weeks ago! I know there is already an NTHSA investigation into this issue. I want to help push it forward to force ford to issue a recall and develop a solution to this defect that is clearly caused by poor manufacturing processes.

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