NHTSA Complaint #11554498 — 2017 TESLA MODEL S

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11554498
Vehicle	2017 TESLA MODEL S
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	April 8, 2023
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

5 times on a cross country trip, I experienced the phenomenon of "phantom braking" . As I was driving with Adaptive Cruise on, doing approximately the speed limit, the brakes were automatically applied and the car started to rapidly slow down. Luckily there was no one behind me so I was not rear ended ! I immediately took the car to the local Tesla service center thinking there was a problem with the car, but they told me this is a know issue with no solution at present. One tech told me he has a Tesla himself and has experienced the same issue ! He told me that he just punches the accelerator and keeps on driving !

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