NHTSA Complaint #11554447 — 2016 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11554447
Vehicle	2016 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	September 9, 2023
Date Filed	November 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Front trunk latch would not engage to latch frunk, and when frunk opened, would not engage to lock frunk. Error message kept repeating that frunk was opened, but it would not latch. When asked about the existing recall, was told that it does not apply to my vehicle, despite the problem being exactly as described in the recall.

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