NHTSA Complaint #11554355 — 2017 AUDI Q7

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11554355
Vehicle	2017 AUDI Q7
Component	SUSPENSION
Date of Incident	November 8, 2023
Date Filed	November 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Rear suspension spring failure on both sides at 54k miles. Happening across many Q7s. Can result in a serious accident due to loss of control especially if towing a trailer. Audi is aware of issue and has revisioned the spring parts. Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing. Should be recalled.

Related Complaints for the 2017 AUDI Q7

Other SUSPENSION Complaints

#11685457 — September 6, 2025 — Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

#11684607 — September 2, 2025 — The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need ...

#11672229 — July 9, 2025 — About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had...

#11659930 — May 9, 2025 — Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher sp...

#11655258 — April 17, 2025 — found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

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