NHTSA Complaint #11554335 — 2018 BUICK LACROSSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11554335
Vehicle	2018 BUICK LACROSSE
Component	ELECTRICAL SYSTEM
Date of Incident	November 6, 2023
Date Filed	November 9, 2023
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

The contact owns a 2018 Buick Lacrosse. The contact stated that the key fob failed to open the doors and the vehicle was unable to be restarted. The failure had recurred on several occasions. The contact stated that the batteries in the key fob were replaced but the failure persisted. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 100,000.

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