NHTSA Complaint #11623656 — 2018 BUICK LACROSSE

The 3.6 liter engine in my 2018 Buick Lacrosse Avenir only has 53,939 when we experienced a thermostat failure. The engine temperature was dead cold, and the dual electric fans were running non-stop. When I scanned the trouble code, I found PO128 which points to a faulty thermostat. Because the thermostat is buried under the intake manifold, we had the local Buick dealership replace it at a cost of over $800.00. I don't feel that a car with so few miles should be experiencing a thermostat failure. But this seems to be a common problem with the GM 3.6 liter motor according to a number of Buick forums that I read after the problem occurred.