NHTSA Complaint #11554201 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated he received an alert on the Ford Pass to service the vehicle. The engine malfunction warning light was illuminated. The contact stated that the vehicle was using an excessive amount of engine oil. The low oil pressure and engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was no evidence of an oil leak, and the contact was offered an additional oil change. The dealer referred the contact to the manufacturer. The vehicle was repaired, but the vehicle continued to consume engine oil. The vehicle was taken to the same local dealer, who added oil to the vehicle, but the failure persisted. The vehicle was taken back to the dealer, who completed the oil change. The manufacturer was contacted and opened a case. The contact was then referred to the NHTSA Hotline. The approximate failure mileage was 56,646.